VA does not maintain an exhaustive list of smart card readers that DO NOT work. It should be noted that the SCR331 (not to be confused with SCR3310) readers DO NOT work with the newer smart cards nor on Macintosh computers. The SCR331 model may have been issued by the VA to users in the past. Some devices include an integrated smart card reader (such as laptops or keyboards). While these may work with appropriate drivers, VA recommends the purchase and use of an external smart card reader for all non-VA equipment.
The external smart card readers in the below table have been identified by IDEMIA as known to work with the new USAccess smart cards for logical (computer) access (click here to identify the type of smart card you have been issued). The below list is not exhaustive, meaning there may be other manufacturers and models not on this list that also work with the new smart cards; this list has not yet been validated nor tested by VA.
I see the CAC reader in the USB listing, I even reinstalled the drivers for my SCR3310,v2 CAC reader. However, after the system upgraded to Monterey...poof, I can no longer get into any sites that require my CAC. I also went into Military CAC and deleted, then reinstalled my certificates.
Initially did it without the drivers before the suggestion was to install them. This all happened "after" Monterey upgraded on my system. Before that, no problems using the CAC. Bought a new CAC just to see if that does the trick....it still does not "prompt" for certificates although it clearly shows it as functional in the Systems Report and even after going into the terminal using the "pcsctest" command which shows "Command Successful" and the reader listed as SCR3310.
Thank you for sharing. I recently upgraded to Monterey and now trying to set up my SCR3310 v2 CAC reader (was never set up before). However, after following all the instructions on militarycac.com, my CAC reader still will not read the card it seems. 2b1af7f3a8